Sorry Butch, I think I want a divorce.
May 20th, 2010 by Sherry
I wanted to buy this tshirt:

Size large (I don’t give a shit if you wear a small, stick, go piss off) for 8 bucks. I didn’t even mind paying the 24 bucks shipping because I love the shirt, and the fact that an artist can poke fun at themselves is awesome.
Here’s how it went down:
-grabbed shirt, added to shopping basket
-filled in billing info…….ORDER!! (little dance of joy)
-something went wrong….our billing info doesn’t match your card billing info
-went back, realized that I put “Sher” instead of “Sherry” (oopsie faux pas)
-changed my blunder and resubmitted purchase
-same error
-wtf seriously? screw it, I’m late for work
-get to work, got an email with my credit card balance
-oh hells noh
-signed in to check Visa online transaction history
-password for user is incorrect
-requested user password change…success, we’ll send you a new password via email
-waiting
-waiting
-requested another user password change…success, we’ll send you a new password via email
-waiting
-emailed password!!
-wrong one
-waiting…….
-emailed password!!!
-checked Visa transaction history, was charged for three separate tshirt transactions
-called credit card company
-automated system not working
-”please enter this”…entered this….”please enter this”….entered this again……
-”goodbye.”
- you fu&*((%$%^##%$*&^%*%$&*^ son of a b*(&*^&*%$%&$&$&*%*((
-called online merchant
-closed, sorry try again
-left a message
-sent them an email as well
-called card company again
-automated system not working
-”please enter this”…entered this….”please enter this”….entered this again……
-”goodbye.”
- you fu&*((%$%^##%$*&^%*%$&*^ son of a b*(&*^&*%$%&$&$&*%*((
-got an email back from online merchant, no transactions were processed, they promise
-called credit card company back
-got as far as putting in my card number
-”I’m sorry, I had trouble reading that number.”
-that’s because you’re supposed to be listening to it, you stupid bit….
-finally automabitch transferred me to a Customer Service representative
-gave my entire shpeel
-customer service lady says she can’t hear me, that I sound like I’m under water
-asked for my phone number to call me back
-I got as far as the 905 area code, and was disconnected
-called card company back
-typed in the card number
-”I’m sorry, I had trouble reading that number.”
-that’s because you’re supposed to be listening to it, you stupid bit….
-finally automabitch transferred me to a Customer Service representative
-was on hold so long I had time to write this all out in point form, for blog fodder
-”Hello, this is some foreigner with a foreign name that I’m going to say so fast you won’t be able to understand it no matter how hard you try”
-gave my entire shpeel
-lady kept interrupting me with “yes”, “uh huh”, “right”
-can you hear me???
-”yes”, “uh huh”, “right”
-Seriously?? Shut the fuck up and let me finish.
-”okay”, “okay”, “okay”
-finally she told me it shows that the merch company declined the card 3 times
-but my credit card company charged me
-I can either wait a certain length of time to see if the merch company asks Visa for the money
-or ask merch company to sign a waiver and they will give my funds back to me
-Okay, tell me why I have to do all this work when you just told me that it shows the merch company declined the card???
-why do I have to fix your screw up??
-”It doesn’t say that it was declined. I just assumed.”
-that’s awesome, Habib. Thanks for your fucking assistance.
-she emailed me the authorization form
-I emailed it to the merch company, begging them to fill it out and send it back
-merch company basically tells me to fuck myself and wait the 3-5 business days to see if this works itself out
-Beyonce’s “Single Ladies” comes on the radio and I want to punch babies.
-then Steve Perry comes on and tells me that some day love will find me, and lulls me into a false sense of calm.
Hey Steve, do you have a “Journey Sucks” tshirt I can buy?
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